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Services

Market research and strategy services for every part of your business.

Eight areas and 38 services, from market entry to reputation, all run by senior anthropologists. Pick the part of the business your decision touches to see what we’d research there.

Three ways to read it

Business Model Canvas by Strategyzer AG, under CC BY-SA 3.0. Environment after Osterwalder and Pigneur.

Your business model

Where does your decision sit?

Every business has a backstage, a frontstage and a world around it. A decision usually touches more than one of them, so the research has to as well.

All services

The 38 services, and the question behind each one.

Each service starts from a question our clients bring us. Open any of them to see what we do, what you get and who it’s for.

01 | 5 services

Growth & Market Strategy

Where to grow next and how to win when you arrive.

02 | 6 services

Innovation & Product Intelligence

Build what people actually want, validate before you scale.

03 | 4 services

Brand & Cultural Strategy

Own a brand position competitors can’t copy and customers can’t forget.

04 | 4 services

Advertising & Communications

Make every ad and message earn its place. Prove before launch, sharpen after.

05 | 5 services

Customer & Human Insight

Know your customers the way they know themselves and build every decision from there.

06 | 5 services

Experience & Service Design

Find the moments where customers give up on you and fix the ones that cost the most.

07 | 4 services

Foresight & Trend Intelligence

Read tomorrow’s signals today and lead the change instead of chasing it.

08 | 5 services

Reputation, Organisation & Impact

Earn the trust, navigate the change, and see the human risks others miss.

Who runs your project

Senior anthropologists on the work, from the first question to the final reading.

Boutique has a practical meaning here: Abdo López and Norah Walsh, both social anthropologists, work on every project, and nothing is handed to juniors once the contract is signed.

2017
Founded in Asturias, Spain
25
Countries with local fieldwork
38,000+
Participants in our studies
100,000+
LinkedIn Learning learners
Social & Cultural AnthropologistAbdo LópezCo-founder & CEO
Read about Abdo
Social & Cultural AnthropologistNorah WalshCo-founder & Head of Research
Read about Norah

“The riskiest assumptions are the ones everyone in the room already agrees on. Our job is to find out whether they’re true before you bet on them.”

Abdo López and Norah Walsh

Straight answers

Questions we get about our services

Something else on your mind? Ask us directly. You’ll get an answer from the people who would run the work.

Which service do I need?

Start from the decision rather than the service. Tell us what you have to decide and we’ll tell you which parts of the business it touches and which lenses can answer it. Many projects use services from more than one area, with one team and one report.

Can we hire a single service?

Yes. Any service can run on its own, scoped to one question. When the decision carries a lot of risk, we’ll usually suggest combining lenses with the H3™ method, because a single method only shows you one side of the story.

Do you do the strategy, or only the research?

Both. We research the people behind the decision and turn what we find into a recommendation: what to do, for whom and in what order. The same senior team does the research and the strategy, so nothing gets lost in a handover.

How much does a project cost?

Every project is designed around its question, so the price depends on the markets, the audiences, the lenses and the deliverables. Most of our projects are six-figure investments. You always receive a fixed price and a delivery date before anything starts, and we keep both.

How long does a project take?

A focused study can take two to three weeks. A project across several markets with all three lenses usually takes two to three months. Trackers run in waves, monthly or quarterly. Once we understand the brief, you get a realistic timeline with clear milestones.

Why do you use the Business Model Canvas?

Most strategy teams already know it, and it shows quickly that a decision rarely stays in one box. A pricing question touches revenue, channels and the value proposition, so the research has to cover all three. The canvas was created by Alexander Osterwalder and is published by Strategyzer.

Not sure where your question sits? Bring us the decision.

Tell us what you have to decide. We’ll show you which parts of the business it touches, the lenses that can answer it, and a fixed price with a date we keep.

  1. You get in touchBy email, through the form or on a video call, whichever suits you.
  2. We ask for the briefEvery detail we need, so the proposal is shaped around what you actually require.
  3. We design the proposalThe approach that answers your objectives, with the timeline and the budget.
  4. Approval, and we beginYou sign off, the paperwork is settled, and the work starts.
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  • Senior researchers only. No juniors.
  • End to end. Design, fieldwork, reporting.
  • No AI automation. Any use, disclosed.