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Case studies: Research that had a decision riding on it

Insight-led strategy case studies from the work we can talk about. Each one starts with the decision a client had to get right, shows the research we built to answer it, and says what changed.

The question on the table

Where does a purchase in Spain get decided: in the shop, or on the phone in the shopper’s hand?

12 shoppers followed for three weeks, and into the shop with each oneQualitative | Customer & human insight

E-commerce | SpainRead the case

The question on the table

Is our lead in two categories built on preference, or on habit?

500 category consumers surveyed onlineQuantitative | Brand & cultural strategy

FMCG | Canary IslandsRead the case

The question on the table

What do European entrepreneurs actually need from the bank they run their business on?

24 in-depth interviews in Germany and FranceQualitative | Customer & human insight

Fintech | Germany and FranceRead the case

The question on the table

How do we become the voice people trust on tech careers?

109 in-depth interviews, plus 1,300+ sourcesQualitative | Foresight & trend intelligence

EdTech | Europe and the AmericasRead the case

A Spanish care-tech startupAnonymised

The question on the table

How do you build one app for an older person and everyone who looks after them?

100 in-depth interviews in Asturias and AlicanteQualitative | Innovation & product

Silver economy | SpainRead the case

A global smartphone brandComposite case

The question on the table

Is our growth in Spain real consideration, or just campaign noise?

20k+ public mentions over 12 monthsSocial listening | Brand & cultural strategy

Consumer electronics | SpainRead the case

Selected work

Six decisions, and the research behind each one

Filter by the decision each client had to make. The lens we used is on every card.

6 cases

Part of our work stays under NDA. Ask us about your sector. Start a conversation

How we label our work

Every case tells you what it is

Some cases carry the client’s logo and some don’t. The label on each one tells you which kind you’re reading, so you can weigh it for what it is.

  • With logo

    Published with the client’s permission

    The decision, the research design and the deliverables are shown as they were. The numbers usually stay with the client.

  • Anonymised

    A real project, name removed

    Sector, market, decision and research design are as they were. Only the details that would identify the client are taken out.

  • Composite case

    Several real projects, one story

    Built from more than one real project, with details changed so no single client can be recognised. We use it to show a method when no one project can be named.

H3™ in action

See all three lenses on one decision

An illustrative case that follows one decision from start to finish: a Berlin fintech working out how to enter Spain.

  1. Hard Evidence1,200people surveyed across Spain to size the opportunity
  2. Heartbeat84,000public mentions read to hear what people say unprompted
  3. Human Stories25in-depth interviews to understand the reasons behind the numbers
  4. H3™1go-to-market decision, with three readings fused behind it

Illustrative case | Simulated dataWalk through the case

Every case on this page started as a decision too costly to guess

Most of our work stays under NDA. If your sector or question isn’t here, tell us the decision you’re facing. You get a fixed price and a date we commit to.

  1. You get in touchBy email, through the form or on a video call, whichever suits you.
  2. We ask for the briefEvery detail we need, so the proposal is shaped around what you actually require.
  3. We design the proposalThe approach that answers your objectives, with the timeline and the budget.
  4. Approval, and we beginYou sign off, the paperwork is settled, and the work starts.
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  • Senior researchers only. No juniors.
  • End to end. Design, fieldwork, reporting.
  • No AI automation. Any use, disclosed.